Support

We are the Clock Experts

Count on us for customer and product support and service of your clocks after the sale!

Watch videos or search product documentation for specifications, manuals or troubleshooting tips.

Here you will find product documentation, software and firmware updates, tech tips, FAQ's, information on clock repairs, our return policy, account terms, shipping and handling and complete customer service. 

Talk with one of us at 800-328-8996.

Support

Product Documentation

Get specifications, manuals, quick start guides and videos for all our time system solutions. 

Software & Firmware Updates

Looking for updated Software and Firmware?  You'll find it here.

Tech Tips

Helpful information from our support specialists to address common questions you may have.

FAQ

This is a list of our most frequently asked questions. For more information, contact 800-328-8996.

Clock Repairs

Wondering whether to fix or nix that malfunctioning clock? Let the Clock Experts help you decide! 

Returns

We stand behind our products. If for any reason you are dissatisfied with your product, please follow our return guidelines to ensure prompt customer service. 

Account Terms

We are pleased to do business with you! Learn about our general terms and download the most commonly used forms.

Shipping & Handling

Read about our Shipping and Handling terms and payment options. 

Contact Customer Service

Ordering a product? Are you having trouble during checkout? Get the help you need to find the products you need.