Q: Do all of your wired or wireless clocks and systems update for daylight saving time (DST) changes?
A: Yes. All of our wired, wireless, Wi-Fi, and PoE clocks and systems, as well as the EverAlert system, update for daylight saving time changes twice per year. Whether you’re in the U.S. or another country, we configure our clocks to update accurately and automatically. That means you don’t have to come in on the weekend or spend extra time on Monday adjusting them.
Q: How often will I have to change the clocks’ batteries to make sure it updates for DST correctly?
A: Our clocks with battery packs last five years without the need to replace batteries. So not only can you rest easy this year, but for several years to come!
Q: How do I test my SiteSync IQ wireless clock system before the daylight saving time change?
A: First, power cycle the system controller by shutting off the power and then turn the power back on. You can also power cycle a clock by removing the battery-pack plug on a battery-operated clock. Note: To power cycle an AC-powered clock, unplug the Molex plug and plug it back in.
Next, check the voltage of your batteries with a volt meter. A reading of 1.5v or higher is a good battery strength.
If the system controller is set to the correct time zone and DST setting, and the clock adjusts to the correct time, then you have completed testing your wireless clock system. Congratulations!
If the clock didn’t correct, check all cables, antennas, and plugs on the system controller and confirm the connections are tight. If your system controller uses an Ethernet time sync, confirm that your network settings haven’t changed. If the network settings have changed or your clock still didn’t correct, please consult your IT department and then call American Time tech support at 1-800-328-8996.
Q: How can I be sure my wired clocks will change for DST?
First, remove the source of power to one clock by disconnecting the electrical source until the clock stops completely.
Next, reconnect power and verify that the clock goes to the correct time. Depending on the type of clock you have, this test may take up to 24 hours.
If everything worked well for you on that test, congratulations! There should be no issues with DST.
If the clock didn’t correct, check all cables, antennas, and plugs on the system controller and confirm the connections are tight. If your system controller uses an Ethernet time sync, confirm that your network settings haven’t changed. If the network settings have changed or your clock still didn’t correct, please consult your IT department and then call American Time tech support at 1-800-328-8996.
Q: Will American Time clocks change for DST in other countries?
Our corrective clocks support international DST changes. So no matter where you are in the world, no matter when your DST begins or ends, and no matter whether the time changes 60, 30 or even 45 minutes, our clocks will automatically change to the right time at the right time!
Q: I need a wire guard a little bit deeper than what you have in stock. Do you have a spacer?
A: Yes, we have spacers in 1/2″ and 1″ lengths. You can buy spacers online here.
Q: It’s great that your clocks update automatically for DST, but can I extend that benefit to other areas of my operations?
Yes! For example, our SiteSync IQ wireless system, PoE relays and Wi-Fi relays can control the on/off times of other building systems like HVAC, bells, lighting, security and more. Instead of adjusting all of these systems or dealing with bells and lights that are ahead or behind an hour, you can let our clocks handle it and turn your focus to other problems.
Q: What is the difference between a surface and flush mounted clock?
A surface clock mounts on the surface of the wall and the entire clock case touches the wall. A flush mount clock usually mounts to a hanger on a backbox and the clock movement actually fits inside wall.