Careers

We currently have 3 postings.

We pride ourselves on doing our best and greatly value the contributions of each employee. We want employees who live the same philosophy and are willing to prove it in their careers.

Please email Mari at humanresources@atsclock.com

Job ID: 10060869

Human Resources Manager

Summary: We are looking for a candidate to fill our Human Resources Manager position. The ideal candidate will be responsible for the human resources-related duties at the professional level and may carry out responsibilities in all or some of the following functional areas: labor law and reporting, organizational development, departmental development, Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, and employment. The HR manager provides the administration of the human resources policies, procedures and programs. 

If you are interested in working with a company that knows it is people that make the difference, then join us at American Time.   

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Develops and executes recruiting strategies to attract, hire and retain an excellent workforce, working closely with department leaders to identify needs and appropriate recruiting and selection tools to ensure successful hiring
  • Participates in functional training program development to ensure the use of effective training tools and techniques
  • Works closely with the Senior Leadership Team on professional development, serving as an advisor for Senior Leadership team members on the development needs of themselves and their department employees
  • Oversees the Employee Appraisal process to ensure that timely, consistent, and valuable feedback is provided to employees at all levels of the organization
  • Provides conflict resolution assistance to leaders at all levels of the organization when needed
  • Ensures that the Company is in compliance with all applicable employment law including Affirmative Action (AA) and Equal Employment Opportunity (EEO)
  • Oversees and directs communication for the Company on Human Resource policies/procedures/laws/etc., as well as on Companywide business matters as appropriate
  • Participates with other Senior Leaders in reviewing the Company’s benefit plans annually and serves as the source of information for employees on benefit plan questions and concerns
  • Develops and maintains relationships with employment agencies and other recruitment sources
  • Provides employee relations counseling, outplacement counseling, and exit interviewing 
  • Designs and conducts new employee orientations
  • Develops and maintains human resource data bases, computer software systems, and filing systems
  • Responds to employee relation issues such as employee complaints, harassment allegations and civil rights complaints
  • Prepares and maintains company salary structure, job documentation, and job evaluation systems. 
  • Completes salary survey questionnaires
  • Participates in developing operating policy and procedural improvement
  • Promotes open and honest communication, mutual respect, and strong teamwork at all levels in the organization and with our outside stakeholders
  • Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the company

Competencies/Skills Required:

  • Knowledge of employment and workers’ compensation law, both federal and state
  • Ability to handle confidential information with great sensitivity 
  • Knowledge of continuous improvement practices in the HR field
  • Ability and desire to build trust with colleagues 
  • Ability to provide and receive feedback in a non-threatening, non-defensive style, respond well under pressure; treat others with respect regardless of status or position
  • Demonstrated hunger for success necessary to sustain high energy and activity level
  • Demonstrated ability to communicate, present, and influence credibly and effectively with colleagues at all levels of the organization
  • Knowledge of effective recruiting strategies
  • Ability to coach supervisory and management personnel on performance management issues
  • Support development of an employee-oriented company culture that emphasizes customer service, quality, continuous improvement, and high performance
  • Knowledge of benefits administration and law
  • Knowledge of training program development and implementation
  • Knowledge of EEO policy
  • Accurate record keeping for compliance requirements, i.e. affirmative action, benefit administration, OSHA, etc.
  • Ability to achieve goals/objectives with or without direct supervision 

Education and Experience: Bachelors preferred or the minimum of 5+ years of related experience in Human Resources Management. 

Download Application

ABOUT OUR COMPANY: American Time is a global distributor and engineered solution provider focused on synchronized time and display/notification systems to education, healthcare and manufacturing industries. Founded in 1980 and headquartered in Dassel, MN, we offer a superb opportunity for professional growth, along with a competitive base salary, incentive plan, healthcare benefits, and 401k.

Submit resume to Human Resources, American Time at humanresources@atsclock.com or fax 320-275-1213.

American Time is an EOE/AA, Military Friendly Employer

American Time icon

Job ID: 9415531

Territory Account Manager

Summary:  We are seeking a Territory Account Manager. Do you thrive in a team environment, sharing your ideas with others? We have a great opportunity for you to see your sales skills directly impact our success.

The Territory Account Manager is responsible for cumulative product sales within new and defined/target market segments. He/she will work together with all American Time Systems personnel to develop, implement and execute initiatives to meet and exceed defined goals.

Minimum 5 years experience in a sales/marketing/customer service environment including phone and keyboard skills or 3 years direct field sales experience. 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Acquire new customers via contacts/cold calling, with a focus on end-users
  • Meet and exceed sales revenue goals determined by American Time
  • Complete product knowledge of the American Time Products
  • Deliver on master Strategic Plan initiative (annual)
  • Develop end-user new customers to insure continued satisfaction and foster future opportunities
  • Monitor, manage and execute against KPI’s in assigned market segment
  • Share customer feedback and success stories with Marketing/Communications
  • Develop bid opportunities in assigned markets/segments
  • Prepares and delivers sales materials
  • Keep informed on and report market changes and trends relating to products in the industry
  • Travel to Educational Facilities, Health Care Systems and Manufacturing Facilities conducting scheduled product presentations as strategic plan dictates.  Travel estimated at 25 % to 50 % of cumulative activities
  • Attend and participate in sales meetings, trade shows and other market driven opportunities
  • Manage costs associated with resources used for new customer development
  • Prepare and submit all required reports, expenses, projections and budgets in a timely manner

Competencies/Skills Required:

  • Ability and willingness to be part of team with a positive team attitude
  • Excellent phone skills
  • Excellent personal presentation skills
  • Ability to follow structured sales process
  • Ability to understand and to communicate technology advantages in products
  • Take initiative accomplishing multiple projects and details simultaneously
  • Ability to maintain confidentiality both within and outside of the company
  • Excellent verbal and written and communication/grammar skills
  • Ability to readily isolate, evaluate and solve problems with sound judgment
  • Good organizational/follow-through aptitude
  • Ability to identify all sales opportunities for American Time product line
  • Ability to coordinate travel schedule
  • Efficient computer skills – Excel, Word, Outlook, CRM, ERP systems
Download Application

ABOUT OUR COMPANY: American Time is a global distributor and engineered solution provider focused on synchronized time and display/notification systems to education, healthcare and manufacturing industries. Founded in 1980 and headquartered in Dassel, MN, we offer a superb opportunity for professional growth, along with a competitive base salary, incentive plan, healthcare benefits, and 401k.

Submit resume to Human Resources, American Time at humanresources@atsclock.com or fax 320-275-1213.

American Time is an EOE/AA, Military Friendly Employer

American Time icon

Job ID: 9775538

Product Support Technician

Summary: We are looking for a candidate to fill our Product Support Technician role. The Product Support Technicians goal is to exceed the expectations of our internal and external customers by providing solutions/recommendations with the customer in mind. As a product expert, they will continually strive for product improvement through process improvement, end-user feedback with internal teams to influence product development, maintaining product quality and providing improvement opportunities. You must be a team player and maintain a positive and professional attitude.  Hours are 8:30 am – 5:00 pm M-F.  If you are interested in working with a company that knows it is people that make the difference, then join us at American Time.                   

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Be a product expert on all American Time products
  • Be the primary technical resource for internal and external customers by providing high quality customer service
  • Repair products in an accurate and timely manner
  • Troubleshoot products with root cause analysis
  • Respond to customer inquiries and concerns verbally, in writing and in personal visits, providing technical guidance and expertise to resolve technical or service issues of immediate customer concern
  • Process Case and RMA records using Enterprise Resource Planning (ERP) system
  • Process Sales Orders using Enterprise Resource Planning (ERP) system
  • Continually seek solutions to improve customer satisfaction and product improvement
  • Create internal and external documentation to improve product satisfaction. This may include white papers, instructions, technical papers, FAQs, support documentation
  • Excellent phone etiquette
  • Maintain a courteous and professional manner when dealing with internal and external customers and vendors
  • Participate in clock school, tradeshow, customer, and contractor visits
  • Participate in system presentations, site surveys, and trouble shooting
  • Transfer technical knowledge to the Sales, Marketing, Call Center, Systems Bid team, and Outside Sales. This includes training and documentation 

Competencies/Skills Required:

  • Thorough understanding of all clock systems and products
  • Ability to communicate technical information to non-technical audiences
  • Knowledge of basic electronics
  • Knowledge of networking basics (Wi-Fi, LAN, SNTP, DHCP, etc.)
  • Experience in interacting with customers
  • Ability to handle multiple projects and details simultaneously
  • Ability to maintain confidentiality both within and outside of the company
  • Ability to readily isolate, evaluate, and solve problems with sound judgment
  • Well-developed oral and written communication/grammar skills

Education and Experience:

Degrees are valued but not required. One year customer service and one year experience in technical support is required. 

Download Application

ABOUT OUR COMPANY: American Time is a global distributor and engineered solution provider focused on synchronized time and display/notification systems to education, healthcare and manufacturing industries. Founded in 1980 and headquartered in Dassel, MN, we offer a superb opportunity for professional growth, along with a competitive base salary, incentive plan, healthcare benefits, and 401k.

Submit resume to Human Resources, American Time at humanresources@atsclock.com or fax 320-275-1213.

American Time is an EOE/AA, Military Friendly Employer

American Time icon 

Download Application