Careers

We currently have 3 postings.

We pride ourselves on doing our best and greatly value the contributions of each employee. We want employees who live the same philosophy and are willing to prove it in their careers.

Please email Mari at humanresources@atsclock.com

Job ID: 9341067

Assembly

Summary: We are seeking a candidate to fill our assembly position. The ideal candidate possesses good organizational aptitude, good manual dexterity, and ability to follow verbal and written instructions/diagrams.  Accuracy, visual acuity and attention to detail is critical. Must be a team player and maintain a positive and professional attitude. Hours are 6:00 am – 2:30 pm M-F. Assembly/production experience preferred. If you are interested in working with a company that knows its people that make the difference, then join us at American Time.          

Essential Duties and Responsibilities: (other duties may be assigned)

  • Assembly of reliable product according to written instruction by following drawing, diagram or written description
  • Assure accurate and on time delivery according to customer need
  • Continually work to improve product, quality, cost and delivery
  • Offer ideas for new and/or improved products, processes, and services.
  • Answer questions and supply information to coworkers performing similar duties
  • Perform audit of BOM’s

Competencies/Skills Required:

  • Good manual dexterity
  • Good organizational aptitude
  • Take initiative to accomplish multiple tasks, regardless of obstacle
  • Ability to maintain confidentiality both within and outside of the company
  • Ability to recognize improper or incomplete documentation and bring to proper person for resolution
  • Ability to readily isolate, evaluate, and solve problems with sound judgment
  • Sustain a high level of accuracy and attention to detail
  • Ability to communicate effectively and to work as part of a team
  • Read and interpret procedures, work orders, and reports in order to determine materials requirements and assembly instructions
  • Follow all company safety policy/procedures
Download Application

ABOUT OUR COMPANY: American Time is a global distributor and engineered solution provider focused on synchronized time and display/notification systems to education, healthcare and manufacturing industries. Founded in 1980 and headquartered in Dassel, MN, we offer a superb opportunity for professional growth, along with a competitive base salary, incentive plan, healthcare benefits, and 401k.

Submit resume to Human Resources, American Time at humanresources@atsclock.com or fax 320-275-1213.

American Time is an EOE/AA, Military Friendly Employer

American Time icon

Job ID: 9301466

Call Center Associate

Summary: Responsible for reaching net sales goals while providing quality and efficient customer service  in all aspects of call center participation, by greeting and interviewing customers through telephone, voice mail, fax, in person or e-mail; following product and troubleshooting guides; researching answers; guiding client through corrective steps. Call Center employees will obtain and verify customer information; entering order and customer information; and confirm pricing. 

This position is responsible for supporting all departments within American Time by purchasing products.      

Essential Duties and Responsibilities: (other duties may be assigned)

  • Answer phones and respond to customer requests; selling product and place customer orders in computer system
  • Meet or exceed net budgeted sales goals while providing quality customer service
  • Analyze and rectifies customer concerns providing technical support and troubleshooting assistance on products using established procedures
  • Analyze bid specs and offer appropriate products/quotes to meet customer needs with a profitable outcome
  • Knowledge of products in the ATS catalog
  • Record information in Customer Relationship Management module, securing correct contact, establish and enhance market targets
  • Recommend additional products or services upselling to meet customer needs
  • Responsible for growing profitable sales with current base and products
  • Responsible for sales through addition of new products and new customer both inbound and outbound programs
  • Provide customers with product or service information to assist them in determining appropriate merchandise to purchase in their applications therefore controlling returns.
  • Provide best solutions for the customer
  • Responsible for returns process
  • Provide a high quality of customer service to existing and potential customers

Competencies/Skills Required:

  • Excellent phone etiquette

  • Maintain a courteous and professional manner when dealing with internal and external customers and vendors

  • Ability to communicate technical information to non-technical audiences

  • Willing to be part of a team with a positive team attitude

  • Ability to handle multiple projects and details simultaneously

  • Must be accurate and detail oriented

  • Well developed oral and written communication/grammar skills

  • Ability to readily isolate, evaluate, and solve problems with sound judgment

  • Maintain a positive “how may I help you” and professional attitude

Education and Experience:  

Associates degree or equivalent preferred and 12-36 months related work experience

Job Type: Full-time

Download Application

ABOUT OUR COMPANY: American Time is a global distributor and engineered solution provider focused on synchronized time and display/notification systems to education, healthcare and manufacturing industries. Founded in 1980 and headquartered in Dassel, MN, we offer a superb opportunity for professional growth, along with a competitive base salary, incentive plan, healthcare benefits, and 401k.

Submit resume to Human Resources, American Time at humanresources@atsclock.com or fax 320-275-1213.

American Time is an EOE/AA, Military Friendly Employer

American Time icon

 Job ID: 9138863

Product Support Engineer

Summary:  We are seeking a candidate to fill our Product Support Engineer position. The ideal candidate must possess an innate curiosity of how things work good mechanical aptitude, supports all aspects of American Time products from product development to product deployment. Accuracy, visual acuity and attention to detail is critical. Must be a team player and maintain a positive and professional attitude. Hours are 8:00 am – 4:30 pm M-F.  If you are interested in working with a company that knows its people that make the difference, then join us at American Time.    

Essential Duties and Responsibilities include the following (other duties may be assigned):

  • Become an American Time product expert
  • Conduct testing on new products, software, fixture, and processes
  • Diagnose and resolve product issues encountered
  • Ensure product releases are qualified through proper test methods and statistical analysis – Products may include firmware, software, and hardware revisions.
  • Monitor product performance reports and makes recommendations for modifications to improve reliability and customer confidence
  • Respond to customer inquiries and concerns verbally, in writing and in personal visits, providing technical guidance and expertise to resolve technical or service issues of immediate customer concern
  • Assist Technical Publications by validating manuals to ensure accuracies
  • Work with customers and internal engineering personnel to develop product improvement strategies
  • Review final project/product documentation – review and approve work of other engineers and designers
  • Develop manufacturing process and ensure processes are maintained for products
  • Demonstrate consciousness by keeping cost as low as possible without affecting the quality of products
  • Coordinate problem resolution in a timely fashion using available resources
  • Work with and helps train production personnel on test setups and procedures.  Make recommendations for improvement
  • Ensure high quality standards are met
  • Initiate, coordinate and implement continuous improvement projects with minimal work direction
  • Analyze field failures and returns to ensure that the finished product is of the right standard and meets the requirements of the consumer
  • Document testing results using Microsoft Word or Excel

Competencies/Skills Required:

  • Strong attention to detail and troubleshooting knowledge
  • Knowledge of the practical application of engineering science and technology.  This includes applying principles, techniques, procedures, and equipment to the design and production of various good and services
  • Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods
  • Ability to accomplish multiple tasks, regardless of obstacles, with minimal supervision
  • Ability to readily isolate, evaluate, and solve problems with sound judgment
  • Commitment to accuracy

Education and Experience: 

Bachelor’s degree in Engineering preferred with 36 months related experience. 

Download Application

ABOUT OUR COMPANY: American Time is a global distributor and engineered solution provider focused on synchronized time and display/notification systems to education, healthcare and manufacturing industries. Founded in 1980 and headquartered in Dassel, MN, we offer a superb opportunity for professional growth, along with a competitive base salary, incentive plan, healthcare benefits, and 401k.

Submit resume to Human Resources, American Time at humanresources@atsclock.com or fax 320-275-1213.

American Time is an EOE/AA, Military Friendly Employer

American Time icon

Download Application