Support

We are the Clock Experts

You can count on us for support and service of your existing clocks after the sale! Watch our video series or search Product Documentation for specifications, manuals and troubleshooting tips for all our timekeeping solutions.

If you prefer to talk with a Clock Expert, we're just a phone call away at 800-328-8996.

Support

Product Documentation

Get specifications, manuals, quick start guides and videos for all our timekeeping solutions. 

Software & Firmware Updates

Looking for updated Software and Firmware?  You'll find it here.

Returns

We stand behind our products. If for any reason you are dissatisfied with your product, please follow our return guidelines to ensure prompt customer service. 

Engineers

Download our American Time guide developed specifically for engineers.

Clock Repairs

Wondering whether to fix or nix that malfunctioning clock? Let the Clock Experts help you decide! 

Account Terms

We are pleased to do business with you! Learn about our general terms and download the most commonly used forms.

FAQ

This is a short list of our most frequently asked questions. For more information, contact a Clock Expert. We're just a phone call away at 800-328-8996.

Shipping & Handling

Read about our Shipping and Handling terms and payment options. 

Contact Customer Service

Ordering a product? Are you having trouble during checkout? Get the help you need to find the products you need.