It may make sense to repair the clocks you already own to maintain a consistent look and stay within your budget. The cost of clock repair is usually less than 65% of the cost of a new clock, and it's backed by 1 and 2 year warranties.
In order to guarantee prompt service, please call Customer Service at 800-328-8996 for a Return Material Authorization (RMA) number. You must get the RMA number prior to sending your clocks to American Time.
The package containing your repair must show on the outside the:
-
RMA number
-
Your company name and address
-
Contact name
-
Telephone number
-
Email address
75% of our repair customers replace a defective mechanical movement with a solid-state movement.
|
 |
|
Wired System Clocks Mechanical Movement vs. AllSync Solid-State Movement
|
Repair - Mechanical Movement |
Repair - AllSync® Movement |
3-wire synchronous clocks: 110vac and 24vac: American Time A and B Series, Cincinnati D10 and D12, Edwards 010 and 012, IBM 77 Series, Simplex 77 Series, Lathem SS and Stromberg 3000 |
|
$100.00 |
3-wire synchronous clocks: American Time H Series, Honeywell, Cincinnati D8 and Faraday |
|
$100.00 |
3-wire synchronous clocks: National Time, Rauland and Dukane |
$150.00 |
$100.00 |
Standard CR and GRC dual motor clocks and American Time X Series DM clocks |
$170.00 |
$130.00 |
Single motor with correction coil: Setco dual motor series clocks and American Time X Series clocks |
$170.00 |
$130.00 |
|
|
|
|
Warranty |
|
SiteSync IQ® wireless analog clocks |
2 year |
$100.00 |
SiteSync IQ wireless digital clocks |
2 year |
Evaluation |
SiteSync IQ master and Remote Transmitter |
2 year |
Evaluation |
AllSync Plus analog clocks |
2 year |
$100.00 |
AllSync IQ® master |
2 year |
Evaluation |
Network Clocks
|
|
|
Wi-Fi analog clocks |
2 year |
$100.00 |
Wi-Fi digital clocks |
2 year |
Evaluation |
American Series Power over Ethernet (PoE) analog clocks |
2 year |
$100.00 |
American Series Power over Ethernet (PoE) digital clocks |
2 year |
Evaluation |
Stand Alone Clocks
|
|
|
AllSet quartz and electric clocks |
2 year |
$50.00 |
R&H electric clocks and American Time M100 electric clocks |
2 year |
$70.00 |
American Time quartz clocks: M Series quartz clocks and R&H Series quartz clocks |
2 year |
$50.00 |
Radio Controlled clocks |
1 year |
$50.00 |
Mechanical Clocks
|
|
|
2 and 3-wire 24vdc minute impulse clocks: American Time, Simplex®, Cincinnati and Lathem |
1 year |
$150.00 |