It may make sense to repair the clocks you already own to maintain a consistent look and stay within your budget. The cost of clock repair is usually less than 65% of the cost of a new clock, and it's backed by 1 and 2 year warranties.
In order to guarantee prompt service, please call Customer Service at 800-328-8996 for a Return Material Authorization (RMA) number. You must get the RMA number prior to sending your clocks to American Time.
The package containing your repair must show on the outside the:
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RMA number
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Your company name and address
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Contact name
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Telephone number
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Email address
75% of our repair customers replace a defective mechanical movement with a solid-state movement.
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Wired System Clocks
Mechanical Movement vs. AllSync Solid-State Movement
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Repair - Mechanical Movement |
Repair - AllSync® Movement |
| 3-wire synchronous clocks: 110vac and 24vac: American Time A and B Series, Cincinnati D10 and D12, Edwards 010 and 012, IBM 77 Series, Simplex 77 Series, Lathem SS and Stromberg 3000 |
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$100.00 |
| 3-wire synchronous clocks: American Time H Series, Honeywell, Cincinnati D8 and Faraday |
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$100.00 |
| 3-wire synchronous clocks: National Time, Rauland and Dukane |
$150.00 |
$100.00 |
| Standard CR and GRC dual motor clocks and American Time X Series DM clocks |
$170.00 |
$130.00 |
| Single motor with correction coil: Setco dual motor series clocks and American Time X Series clocks |
$170.00 |
$130.00 |
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Warranty |
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| SiteSync IQ® wireless analog clocks |
2 year |
$100.00 |
| SiteSync IQ wireless digital clocks |
2 year |
Evaluation |
| SiteSync IQ master and Remote Transmitter |
2 year |
Evaluation |
| AllSync Plus analog clocks |
2 year |
$100.00 |
| AllSync IQ® master |
2 year |
Evaluation |
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Network Clocks
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| Wi-Fi analog clocks |
2 year |
$100.00 |
| Wi-Fi digital clocks |
2 year |
Evaluation |
| American Series Power over Ethernet (PoE) analog clocks |
2 year |
$100.00 |
| American Series Power over Ethernet (PoE) digital clocks |
2 year |
Evaluation |
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Stand Alone Clocks
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| AllSet quartz and electric clocks |
2 year |
$50.00 |
| R&H electric clocks and American Time M100 electric clocks |
2 year |
$70.00 |
| American Time quartz clocks: M Series quartz clocks and R&H Series quartz clocks |
2 year |
$50.00 |
| Radio Controlled clocks |
1 year |
$50.00 |
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Mechanical Clocks
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| 2 and 3-wire 24vdc minute impulse clocks: American Time, Simplex®, Cincinnati and Lathem |
1 year |
$150.00 |